This page has been archived.

The content on this page may be out-of-date or have been superseded by newer information, and links on this page to other sites may not work. This page has been archived for future reference.

See our Discussion Forums for more current content.


New User
Posts: 1

usb ports not working

I have a Veriton M460 and all the usb ports have stopped working. Been told to use the master disc to reload windows, but can't do that without the use of the mouse and key board. HOW DO I GET THE USB PORTS WORKING AGAIN?
Supercomputer Wrangler
Posts: 1,323

Re: usb ports not working

Good day


You can either the PS2 mouse and keyboard and do a system restore to the last date the usb's worked. If its a software fault, you can reload the machine using your USB mouse and keyboard by following the below steps:


Note: These steps will return the system to the original factory installation including all factory installed drivers and applications. Back up all data prior to using this procedure.

  1. Plug in the AC adapter and battery.
  2. Turn the system on
  3. Immediately, press ALT on the keyboard and start tapping F10. Continue holding ALT and tapping F10 as the unit boots up.
  4. A screen stating "Starting Acer Erecovery" should appear. (Release ALT and stop tapping F10 at this point)
  5. There will be 4 options: 1. Restore system to factory default 2. Restore system from user backup 3. Restore system from cd/dvd 4. Exit




Service and Support Videos

Welcome, Guest

Not A Member? Register
Member Highlight

Member RevoMaxx is quickly moving up the ranks of Acer Community.   He joined us in September and is already making a difference.   It's great to see new members like him make a difference only after a few months.
Thanks RevoMaxx!

Skilled Fixer

Did you know?

Acer Community is also available in the following languages:

We use cookies to ensure that we give you the best experience on our website. If you click below on the continue button, you agree to our use of cookies. Please click here if you would like to find more information about these cookies or change your cookie settings.