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new Acer Aspire V5 531 will not turn on!

New User

new Acer Aspire V5 531 will not turn on!

Hi, just opened new Acer laptop.  Inserted battery and connected charger.  Blue power light comes on but nothing else happens; totally lifeless screen. No other sounds of life from the laptop. Any ideas please?

1 REPLY
Overclocked Contributor

Re: new Acer Aspire V5 531 will not turn on!

if will not power on adapter alone (no battery) then return or call for service