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04-17-2013 06:05 PM
I am not able to access the Question mark on my keyboard. My keyboard is AcerKB36211. also the upper keys with numbers and symbols. I use the at symbol exclamation mark etc. These are printed in white and instead I get the symbol printed in blue. Each key has three to 4 functions. I need to be able to access the symbals.
05-11-2013 02:59 PM
I had the same problem. In my case I found that the Left (ALT+SHIFT) will toggle SOME (including the question mark) of the white/blue key functions.
Acer Support was not helpful, I think that they had trouble understanding either white-key or blue-key English.
I took the coward's way out and selected my keyboard language as US English and now ignore the blue alternates.
05-12-2013 12:14 PM
Please try with the visual keyboard and tell me if the issue persists or not
-To access to visual keyboard press WIN + U
Awaiting your responses
05-12-2013 01:52 PM
What Herm and I are referring to is the physical Keyboard. Some of the keys have alternate (blue) characters on them. The difficulty is with respect to accessing the blue alternate characters and getting back to the normal white characters at will.
The virtual keyboard is very simplistic and does obviously not have blue alternate characters and is therefore not pertinent to this discussion.
Thank you for your interest.
05-12-2013 02:57 PM
Neat idea but the KB36211 keyboard does not have an fn key. Further, based upon my epic exchange with Acer Support, Acer doesn't know how to toggle between blue and white alternate characters on this keyboard either.
06-07-2013 12:22 PM
sometimes i cannot access my symbols or slashes because the key board locks into the uppoer symbols or the symbols in blue, how do i change myself back to the regular keyboard and how did i cause this to happen, i cannot get the at for email right now all i can get is the blue to ther right of at
06-07-2013 12:27 PM
OK, IF I DO NOT WANT SYMBOLS AND JUST THE WHITE KEYS AND NOT THE BLUE KEYS, do i click on Fn to get out...i`m thinking i clicked on Fn and accidently accessed this annoying blue keys and now i cannot use at for emails etc.
06-07-2013 12:41 PM
This issue seems to be dependent upon keyboard models. Only suggestion I can offer is for you to do a search here and under Notebooks, using search terms such as keyboard, blue, green etc. It is possible,and hopefully likely that one of the previously offered solutions will work for your keyboard.
If you do solve your problem, please post your solution along with keyboard model, computer model and OS. This might be of help to the next one of us with the same problem.