error during recovery

JDuPlantier
JDuPlantier Member Posts: 1 New User

I was reformating my Acer Aspire 5733, while it was installing software, my computer blue screened. it then went through the boot menu and back to where it was before it shut off. it has been stuck on the installing software menu for approx. 14 hours and I do not know if it will ever finish.

Answers

  • finlux
    finlux ACE Posts: 1,834 Pathfinder

    Hello!

     

    Try the recovery process again to see if it works this time. If it continues to Blue Screen, then this may indicate a problem elsewhere.

  • GGsAcer
    GGsAcer Member Posts: 19 New User

    Perform a clean install instead of recovery.

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