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Member
AlperenDK
Posts: 7

eRecovery Management not working! Help'

Hey, i tried to watch videos on youtube and saw that "ACER" channel with the eRecovery management Tutorial i tried it it wont work "ALT + F10" In startup does'nt work it just startup normal ? what to do? i tried it many times like 10 times is it something i need to download? have all Acer Notebooks the eRecovery program?

 

-NoteBook: Acer Aspire 6920G

ACE Pioneer
finlux
Posts: 1,615

Re: eRecovery Management not working! Help'

Hi AlperenDK

 

Boot into BIOS by pressing F2 when you see the Acer logo, and check to see if the D2D Recovery option is enabled. You will usually find this in the "Main" tab of the BIOS, but as BIOSes can vary, you may need to look a little further.

 

If it is not enabled, enable it and press F10 to save & exit. When you see the Acer logo, Hold ALT & tap F10. The eRecovery program should now work.

 

Alternatively, from inside Windows:

 

Start>All Programs>Acer>Acer eRecovery Management

 

will do the same thing. Just remember to BACK UP ALL DATA BEFOREHAND, else you may lose all your documents etc!

 

Member
AlperenDK
Posts: 7

Re: eRecovery Management not working! Help'

I will try it but i dont have any Documents i need so i dont need to backup i just need an' Browser to download programs something like that do i have Standard Programs Like MovieMaker Internet Explorer
Member
AlperenDK
Posts: 7

Re: eRecovery Management not working! Help'

And i dont have the ACER file inside Windows or cant find it
ACE Pioneer
finlux
Posts: 1,615

Re: eRecovery Management not working! Help'

Ok, try the ALT & F10 method, and let us know how you get on!
Member
AlperenDK
Posts: 7

Re: eRecovery Management not working! Help'

It will not open the eRecovery it is something All Acer Have? Inside or something u need to buy? And Alt-F10 wont work
ACE Pioneer
finlux
Posts: 1,615

Re: eRecovery Management not working! Help'

Is the hard drive the original one or has it been replaced? If it is a replacement hard drive, then it will not have the recovery partition on it.

 

The only thing you can do is to buy recovery disks directly from Acer support for your region. This will allow you to restore your laptop to factory condition.

Member
AlperenDK
Posts: 7

Re: eRecovery Management not working! Help'

I buyed from a friend how can i know if its the Original? Driver?
ACE Pioneer
finlux
Posts: 1,615

Re: eRecovery Management not working! Help'

The way to find out is to boot Windows and look in disk management to see if the revovery partition is there. You can also use a boot disk to check the partitions.

But from what you are saying, I don't think your recovery partition is there. You could always ask the friend you bought it from.

I think the recovery disk may well be your only option!
Member
AlperenDK
Posts: 7

Re: eRecovery Management not working! Help'

Ty for helping me and answer so quick! but i asked its the Orginal Hard driver i did like this when i saw the Acer Logo "startup" then i Hold ALT and Press F10 nothing happen't how long do i need to Hold ALT? i think i do something wrong and F10 i only press 1 time

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