acer Aspire 5517 vista sound device

dbaldmd13
dbaldmd13 Member Posts: 3 New User

The sound device driver has disappeared from my computer.  How do i reinstall it?

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Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon
    Answer ✓

    If the sound card is no longer available in the Device Manager, there may be a hardware issue.

     

    If the sound card is in Device manager, but displays an X or ! on the icon, then you may have a software issue.

     

    Please read this:
    http://community.acer.com/t5/Community-KB/Where-can-I-find-information-about-my-Acer-Product/ta-p/37951

  • dbaldmd13
    dbaldmd13 Member Posts: 3 New User

    The device, Realteck audioplayer had an "!" next to it.  an update didn't fix but when I did a rollback it fixed it and is now workng.  Should I try to updaTE IN THE NEAR FUTURE OR JUST GO WITH THE OLDER DRIVER ? 

    Thanks so much for your help.

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Personally, I usually do not let Windows Update attempt to update my drivers.

    I'm very glad that a rollback was able to get the driver working.

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