Windows 8 issues

calydia2002
calydia2002 Member Posts: 1 New User

Windows 8 that came with new acer laptop will not allow me to access Facebook applicationsSmiley Sad nor install Office2013...Has this happened to any of you too, and if yes, what did you do?

Answers

  • Leho
    Leho Member Posts: 525 Mr. Fixit WiFi Icon

    Caly

    I don't know about Facebook (and don't really understand why anybody would use it) but for Office the thing to do is start an on-line chat with Microsoft Support.  They have been very good at solving installation/update difficulties.

    Leho

  • ScottyC
    ScottyC Member Posts: 433 Practitioner WiFi Icon

    Facebook uses a lot of javascript as well as flash content. If you're having difficulties I would suspect that you don't have the proper plugins installed on your device yet. You can get Java from their website here: http://java.com/en/download/index.jsp and you can get flash from here: http://get2.adobe.com/flashplayer/ 

    The flash player will ask you if you want to install Chrome. I would suggest that you do as it's more often easier to use for the less technically inclined.

     

    As for Office 2013, are you trying to install from a disk? How are you trying to install it and what steps are you taking to install it?

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