Windows 8.1 Install lost Acer Backup/recovery utilities

Alpine · ‎10-19-2013

Acer-Tommy · ‎10-22-2013

You will need to restore the system to factory defaults, then upgrade from the Windows Store.

Please review this article:
Reloading your Acer Computer

Important Links: Global Support Pages | Knowledge Base Articles
Remember to mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will make it easier for others to find the same information. Use the Give Kudos button to offer a thumbs-up for good post content and a pat on the back to the author.

Vince53 · ‎10-22-2013

(groan) Alpine, you aren't going to like this.

Windows 8.1 is a complete operating system, not an upgrade. Microsoft calls it an upgrade for tax purposes. Depending on how you installed it, you might have deleted your recovery files. You also deleted your Acer drivers.

But all is not lost. Were you using Windows 8 before you upgraded? Then get the drivers for your laptop from the Acer site and PROBABLY they will work well with Windows 8.1.

Hope this helps.

2013 Archives

This page has been archived.

Tema

Windows 8.1 Install lost Acer Backup/recovery utilities

Re: Windows 8.1 Install lost Acer Backup/recovery utilities

Re: Windows 8.1 Install lost Acer Backup/recovery utilities

Bem Vindos

Você sabia?