2013 Archives

[JasperHazelnut]

I to was going to take the plunge and get a Chromebook, after a bit of research the C720 seemed like the perfect choice. Completely changed my mind now.

First of all, to get a machine reviewed across the internet with one spec then to sell it into Europe with the same name and a different spec is very misleading. Why does it have the same model name? The RAM cannot be upgraded - so it’s a different model surely?

Secondly, from my short experience with Acer as a company (and reading this thread, I’m not the only one) they are just not interested in engaging with their customers.

Company’s acting like this in terms of misleading products and poor customer service, will be a problem for Google as they rely on manufacturers to represent them, in this case very poorly. I can see Google launching more and more of their own hardware - just to avoid this customer experience of their product. Where will this eventually leave companies like Acer who don’t do a proper job. I think we can all guess.

[Videomarquantoè]

The only positive note of the device, is the processor. Everything else is bad (the screen) or is neutered (SSD socket, ram memory). For me, a bitter disappointment.
Expect and hope that LENOVO, SAMSUNG or ASUS can offer interesting solutions, starting from an IPS screen at 11.6 inches. From GOOGLE / ACER do not expect anything.

[bb264]

Acer because of this news you have now lost a customer that was very interested in this 4gb product in the UK. Now I have an ipad mini instead and a regular laptop. I spent hours researching chromebook the C720 did seem perfect for me until bad customer service and finding out that you treat Europe like a third world.

[leecasey]

Hi Acer, just dropped by to let you know my frustration. I waited weeks for this to be released based on the reviews I was seeing online only to later find out you're shipping to the UK with HALF the RAM. 

I Google'd to find some kind of explanation but it appears you do not have one. 

You've lost another customer. Hello HP. 

Farewell! 

[Videomarquantoè]

Another lost customer here.

Hello Lenovo, Asus, gigabyte or other, serious Company!  ;(

[ragnar]

Just another potential customer waiting to hear about the C720-2800 with 4G of RAM. I can only find the 2GB version so far in the UK. Hint hint, Acer.

[luckyknight]

According to Currys (store in UK) the 2GB model is upgradeable to 4GB maximum RAM. Is this the case or not? Is the UK model different from what I've seen pictured?

http://www.currys.co.uk/gbuk/computing/laptops/chromebooks/acer-c720-wifi-chromebook-ash-21774145-pd...

I want a 4GB model. Please Acer release such a beast Or at least allow customers to insert a single DIMM in addition to the soldered on RAM

[cfj]

The blurb about max ram is wrong. You can't upgrade it. That said I took the plunge and got the 2gb c720 about a month ago. Its outstanding.

If you're on google+ then look up tge chromebook communities on there. Brilliant advice and hints and tips. Members of that community have done extensive testing on the c720 and the difference between 2gb and 4gb only really becomes noticeable if you have 20 or more tabs open. I never get beyond about 5!
I've also heard that the 2gb is now the preferred model in the US and that they may even withdraw the 4gb model so I don't expect to see it here any time soon. Hope that helps.

[luckyknight]

I agree 2gb is enough for now, but you know they will  update the OS which require more and more RAM and over time 4gb will be a better buy. Plus I want to run Linux on it, not Chrome OS