When I open my laptop sometimes the screen stays blank

sstuart94
sstuart94 Member Posts: 2 New User

Problem just started recently, when I open my laptop to start it the screen will stay blank. The laptop is still booting. I still get video through the s-video jack. It's not the switch that stops the screen from coming on. When it does come on, sometimes it will happen when I restart my laptop from windows without closing the lid. Usually after pushing down on the lid or squeezing in on the sides of it - it will come on and work normally. Extensa 5420.

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    That may be a problem with the cabling that connects the display to the mainboard.

     

    We would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support

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