V5-552G freeze + beep sound

violakritter
violakritter Member Posts: 5 New User

So I thought that updating BIOS for Win 8.1 will fix this freeze but it still is persisting. I've never had this problem on Windows 8. I wished I could revert to original Win8 but somehow also I cannot go back to factory settings. Any idea what the problem is? I really want to avoid sending my system back to Acer TX for fixing since it takes like 2 weeks total.

 

Anyone experiencing this too and has settled the issue? And is there really any other way to try reverting back to factory Win 8 settings from Win 8.1?

Answers

  • finlux
    finlux ACE Posts: 1,834 Pathfinder

    Hi violakritter

     

    As you may know, Windows 8.1 has caused some problems on certain hardware due to changes Microsoft has made.

     

    When you say you cannot go back to factory settings, does ALT & F10 on boot no longer work? Did you make the recovery USB? If the answer is no, then contact Acer support, who may be able to supply you a USB stick with your recovery data on.

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