USB 3.0 port not working properly

umang_sri
umang_sri Member Posts: 1 New User

Hi I m using Acer v3-471G with windows 8 Single language OS. My 32GB kingston USB 3.0 thunb drive is not recognized in USB 3.0 port but working on 2.0 port. Other USB 2.0 drives are working in USB 3.0 port. 

Please suggest is it USB 3.0 driver issue? If yes where can i download the drivers.

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    All drivers available for your system can be downloaded at http://www.acer.com. I do not see a USB driver for this system. Have you tried any other USB 3.0 devices in this port? You may also try contacting Kingston to see if they have any suggestions for using this drive on USB 3.0.

  • zohaibjamal
    zohaibjamal Member Posts: 2 New User

    I had the same issue of usb , not working only went to Start , System settings , REFRESH all apps reinstalled and default settings were loaded , once my mouse was detected again this time through usb ports.

This discussion has been closed.