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I live in binghamton NY,and want to know if there is an authorized service shop in my area?
Presumably you are referring to an Acer computer service provider.
If you are under warranty, deal with Acer service.
If you are not under warranty, use your local yellow pages and/or internet search. Hopefully, you will find a local shop with Acer experience.
Binghamton is a nice town. I spent a day there many years ago and met a lot of nice folk.