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Regular Visitor
shawnf
Envios: 3

Problem with warranty and repairs

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A few months ago, my Aspire One 756 running Windows 7 would not power on. I assumed it was my power cable, so I ordered a cheap replacement to no avail. I contacted Acer, scheduled a repair, and about two weeks later I recieved my 'repaired' laptop. It worked for maybe a week before I had the same problem. I got frustrated and set it aside for a few weeks before I contacted Acer again, set up a repair again, and again recieved my 'repaired' Aspire One. As you can probably guess, it worked for a grand total of 30 minutes before I had the same problem. Shuts off, no power. Here's where it gets fun. 

 

A day before I recieved my laptop for the second time, my warranty expired. Now, because Acer failed to correctly repair my laptop the first time, I am now essentially stuck with a paperweight. I find it unacceptable that I am left without a laptop because of shoddy repair practices. 

 

Had anyone had an experience like this? Does anyone have any advice, or am I stuck with a relatively expensive cutting board?

Established Member
rallyman
Envios: 28

Re: Problem with warranty and repairs

Does it work with the power adapter only ? battery removed ?

Regular Visitor
shawnf
Envios: 3

Re: Problem with warranty and repairs

No, it doesn't work with a power cable, with battery, or any combination of the two. All I get is the blue power light, nothing more.
Established Member
rallyman
Envios: 28

Re: Problem with warranty and repairs

Can you hear if the hard drive is running ? Have you tried taking the memory cards and trying one a time to see if it will start ? Insert only one stick of RAM at a time and swap it between the RAM slots to see if the laptop will start.

Regular Visitor
shawnf
Envios: 3

Re: Problem with warranty and repairs

Nope, I tried two different RAM sticks in both slots separately, same thing. The hard drive is spinning, still nothing on the screen whatsoever, just the little blue power light. 

Established Member
rallyman
Envios: 28

Re: Problem with warranty and repairs

Can you connect it to an external monitor ? usually have to press the fn key and f4 0r f5 there is usually a screen symbol on the "f" keys

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