2013 Archives

[SL1]

R7 has a great design concept and terrible wifi execution.  Bought last Tuesday it was returned to BB yesterday.  This after many calls to Acer and to BB, misinformation and lack of information: BB sold me a thunderbolt/ethernet adapter that Acer later told me does not work, needs a (slower) USB/ethernet adapter from the Acer store. Acer could not give any assurance that a particular production run would have relaiable wifi.  This after well-publicised issues.

Acer should pull all unsold inventory and get this right to save their reputation.  BB likewise.

Meanwhile Windows 8 is another work in process from Microsoft to be tested on its paying customers.  IMO Outlook in Office 365 is a backward step from 2007 with which I have been very happy.

Conclusion: after returning the R7 and 20+ years in a Microsoft world I bought an Mac Air 13" yesterday.  This led to a very weird sense of desertion and despair. The Apple Store allayed my migration and inter-operabilty issues. 14 day return to prove this out. I want dependable fast connectivity, no more auto reboots or crashes and viruses.

Side-note: Apple Store full and high energy yet still they can find someone to assist. Downstairs Microsoft Store eerily empty, pleasant staff trying very hard, even offering drinks.  Evidently, too much interaction around settings, conflicts, fixes.  Interesting times in tech world.

[kriis]

Hi again. I just did some tests after my unit return from repair. I'm not quite happy with results hence it is usable right now

https://plus.google.com/116073788852658553404/posts/GatAgrEAzfc

Sth wrong with interference (human magnetic field?) When i'm closer to laptop the dl speed decrese dramatically, when i'm away - it's quite good.

PS. repair time was fast - i sent unit friday, it back to me on wednesday(thursday) - can't remember

PS2. repair manifert is more than slim

Found fault: the problem with wifi - wifi antenna broken, damaged
operating system
Warranty: Repairing antenna Wifi card
Out of Guarantee Repairs Pay: none
Out of Guarantee repair free: Installing the operating system
Not found fault: none

[TrueBlue7_77]

Dont come here much anymore

Bought an adaptor and the wifi works great

Bought a year replacement or fix

Paid 750  Good value

Great sound and resolution

Even better then mac

Love the touch screen

The Mac way overpricd  Been there and done that

Best buy has  LEMON LAW

THREE TIMES AND a new device

They havent been able to fix the wifi  yet

Soooooo   when the new ones come out

Guess who gets one ?

ThATS a plan

TB

[adessmith]

Ok, I just bit the bullet and ordered an intel AC-7260.
We'll see if it solves my issues.
I am hopefull that the USB nano wifi adapter I am using just isnt strong enough to overcome the interference issues without locating it away from the laptop and the intel card will do a better job at this.

I will certainly respond here with my results. Most likely it will be the middle of next week when I get it.

Also, I have noticed another issue lately... I have larger hands, and if I hit the bottom edge of the space bar it does not register. I am used to a microsoft natural keyboard which put my hands at more of an angle making the space bar more accessable with my longer fingers, so my thumbs naturally want to hit the bottom edge of the space bar. It seems that if I am mindful of this issue I compensate bringing my thumbs slightly forward, and I am sure I will get used to it, but it is difficult adjusting to this. Typically using a regular keyboard does not cause my much trouble, but this one just refuses to react if the bottom edge of the space bar is tapped. (it "feels" normal enough, just doesnt recognize the keystroke")

[Fadil13]

By this time we all know the wifi sucks on these machines, but I'm still in love with the design - I'm following Taminrob advise and upgrading to better wifi card, memory etc..  

I understand the concept if I buy it new everything should work - I'm just saying, sometimes you have to find a work-around for something as sexy as this laptop - I got a new Netgear AC1900 router, 8gb memory, and just waiting on the wifi card before I go in... (opening up the back which will also be an adventure).

In the meantime, my workaround is netgear ethernet switch and this ethernet usb adapter http://www.amazon.com/gp/product/B00AQM8586/ref=oh_details_o09_s00_i00?ie=UTF8&psc=1 - getting speeds 36 mbpps download 11.46 upload..  Works for now..

I just can't return a porche because of a scratch...  (I do not have a porche..!!  I'm just saying...)  Hope this helped somebody...

[siwilliams]

i just bought this computer, and i love everything except for the wifi. the only thing worse than the wifi is acers customer service. the representatives you get in level II of chat are a complete joke. I talked to Karen C. and she actually disconnected the chat before I was finished. I provided them with 2 different credit card numbers for the advance exchange and neither would work for their system. I finally called in and after enough complaining they told me they would send me out a prepaid shipping label to send my computer back, so that once my computer is recieved they will ship a new one out.

I am worried that I will not get a new one in any kind of timely manner if i send it in. Their customer service department is the worst i've ever had the misfortune of dealing with.

[Fadil13]

Taminrob - Where did you purchase your card from?  I can't find it anywhere - Amazon was suppose to release it on the 17th.  Instead of shipping on the 17th, they sent me an email saying they can't locate it, and gave me a new ship date in Nov.  When I search the site for other sellers I see it being sold by Intel, but will not be release until Oct 20th...  Thanks for any info..

[taminrob]

Fadil13...trying to find my order information, but I'm pretty sure this is it...

http://www.newegg.com/Product/Product.aspx?Item=N82E16833106190

Hope this helps

[MusicNeverSleep]

upgraded to Windows 8.1 and magically the wifi works great.

[kriis]

What's the driver number and wifi card? (atheros?)