For some reason, I can't connect to the internet anymore. I am connected to my network but am getting the message 'no internet access'. all other computers on the network are fine. Tried turning off my firewall with no luck. Is there some kind of switch or parameter I accidentally turned off? McAfee scan shows no problem. Acer Aspire v5-531 series
Thanks. We tried that but no change. The problem is not connecting to the network. The message is 'no internet access.' There is no connection from the network to the internet. All other computers in the house are fine.
Quote: "The problem is not connecting to the network. The message is 'no internet access.' There is no connection from the network to the internet. All other computers in the house are fine."
This in itself is a contradiction. If there was a problem with the access point ("There is no connection from the network to the internet"), none of your computers would be able to get internet from the network.
I suspect the IP4 and DNS configurations may be the culprit here. A simple fix that requires a statically set IP4 address. Let's do some info-gathering here. Can you post a screenshot of what you get from IPCONFIG?(on the Acer in question) (Windows key+R > type in "cmd" > at the prompt that appears, type in IPCONFIG and press ENTER. > Post results
It's good to be an ACE team member! Several of our ACE team members are currently evaluating the Acer Aspire R 14. Getting your hands on new and innovative products like the R14 is just one of the benefits of being an ACE team member.
Did you know?
Acer Community is also available in the following languages: