My new Acer Aspire V5 571 p continually has internet connection dropout.

bertie
bertie Member Posts: 4 New User

Internet connections are good and machine set up is good.  Internet dropout happens about every 20 mins.  Has any got any ideas for a solution please apart from throwing the machine at a wall?

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Have you attempted to update the driver to v10.0.0.225?

  • bertie
    bertie Member Posts: 4 New User

    Hello, no... should I and if I should would I find it on a UK site?

     

    Thanks

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    You should be able to find the driver on any of our Driver pages for your system.

     

    I would definately suggest updating the driver.  Please let us know if it improves performance for you, or not.

  • bertie
    bertie Member Posts: 4 New User

    Hello again, sorry to be a pain

     

    I downloaded the update you recommended and restarted the laptop, but the problem remains.

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    There are several threads on how to be sure to properly install the updated Atheros drivers.

     

    Please ensure that you remove the previous driver completely and then install the new driver.

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