How do I get a recovery cd if my serial number shows no recovery media available?

mikerisko
mikerisko Member Posts: 1 New User

Hi,

 

I have an Acer Aspire 3100 pre-installed with Windows Vista Home Premium. My hard drive crashed and when I tried to use the recovery partition I received error 0xd000000d. I have tried to go to the acer site to request recovery cd but when I enter my serial number it says no media available. Why is no media available if it says only windows Xp is no longer supported?

 

Thanks

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    Unfortunately, Acer can only provide media for your system for four years. Since media is no longer available for this system through Acer, you would need to install a licensed operating system, or look into getting a retail copy of Windows.

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