2013 Archives

[william5419]

As I want to use Skype, the computer cannot find the built-in webcam on my laptop?  How am I able to restart the camera?

[Acer-Tommy]

Is the device listed in Device Manager?

[william5419]

No, it is not shown on Device Manage.  :-)

[suniljp]

If the camera is detected. It will be listed under '' Imaging device '' in device manager. If not check if there is any ? mark or yellow ! mark under USB devices.

[william5419]

No.  All it is saying that the device is not found.  I tried the devices and it cannot detect it.  It is not listed now under devices.  When I first got this laptop, the camera was working.  I don't know why it cannot be detected.

[adammccourt]

i have the same problem.... camera missing since i did a bios update......

[william5419]

Hmmm.  Well, I installed more than one driver, using three different driver programs: Driver Mender, Driver Manager, and Driver Boost.  When I right-clicked the mouse on the Crystal Eye webcam, there was no message indicating "camera not found".  I guess it means that the camera is up, but is it?  When I chatted with a friend last night, I could see her, but she couldn't see me.  Go figure.

[william5419]

It also seems that Acer has a flaw in their computer, too, as far the webcam goes.  

[Acer-Tommy]

If the camera device is not listed in Device Manager and there are no devices with a ! or X on them, it is likely that something has happened to the camera and will require contact with a service center to correct the issue.