Headset Jack Not Working

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dhunton
dhunton Member Posts: 1 New User

I have updated my Aspire 7720-6569 to run Windows 7 64-bit version. I use my headset jack to run an audio line out to the TV, but the jack recently stopped functioning. I did the easy troubleshooting (restart computer, check other programs, check with a headset), then looked to see if the device driver was showing an error.

 

Only, it doesn't appear that I have a driver for the headset jack. Can anyone point me in the right direction? Any help would be appreciated. I'm not a complete novice when it comes to computers, but I am very far from being an expert. Smiley Happy

 

 

Debbie

 

 

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon
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    Is audio still working on the computer through the speakers?

     

    If you plug in a headset or other line-out, do you get audio on that line?

     

    If not, I would have to suggest contacting service.

    Acer Service and Support

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