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Topic

Visitor
Posts: 3
Accepted Solution

Hard Drive failure

I need some advice on re-installing the operating system on my new hard drive.

Frequent Contributor
Posts: 138

Re: Hard Drive failure

[ Edited ]

Hi,

 

Can I know some info about your requirement.

 

1) What is the machine model

2) What is the O/S you are going to install

3) Do you have O/S media (OS DVD)

4) What is the HDD capacity.

 

Please give me the feedback.. 

 

Thanks 

Visitor
Posts: 3

Re: Hard Drive failure

Greetings.  The model is Aspire 5742z.  I have the UUID, serial number,SSNID, and other product info if needed.  The HHD is a Western Digital black, 320 GB.  The O/S that was loaded on the computer  was Windows Vista, which I assumed to be the best one to use as a replacement.  When trying to diagnose the problem I ordered recovery material from Acer.  This consists of one system disk, 3 recovery disks, and one language disk.  These did not work with the old hard drive so I assumed the hard drive needed to be replaced, which is what I am doing now.  Can I use these disks to reload the O/S?  I have no other disks from Acer.

Thanks.  Samski

Frequent Contributor
Posts: 138

Re: Hard Drive failure

Dear Friend,

 

Please try out Recovery disk. Put the 1st DVD and boot from it. Follow the instruction. After complete installation by using all 3 DVD's , It should be load Windows O/S. Please give me the feed back.

 

Thanks

Visitor
Posts: 3

Re: Hard Drive failure

This worked perfectly well and now my Aspire is running very well. Thank you.

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