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New User
Posts: 2
Accepted Solution

Factory Reset for used ACER Iconia W3

Purchased an ACER Iconia W3 used from someone who inherited it and knows little/nothing about it. The password provided doesn't work, and I need help doing a password reset or factory reset. Not sure what should have shipped with this item if it were new, but I only have the tablet with Windows 8 loaded. I purchased a USB to micro adapter so I can attach a flash drive, but in following the reset wizard instructions, an error occurs. Any help will be much appreciated!  ~BRitz

ACE Pioneer
Posts: 2,631

Re: Factory Reset for used ACER Iconia W3

a) are you talking about a BIOS password or a Windows password ?

b) did you reciver the recovery DVD that came with the W3 when new ?

 

If a Windows password, just reinstall everything from the DVD. If a BIOS password try really, really hard to find what it is else it will need to go to an Acer repair facility.

 

If you do not have the DVD and it is just a Windows password, you can order a replacement from http://store.acer.com/store/aceramer/en_US/eRecovery (if a different country select from store.acer.com and then eRecovery.)

Luggable, 1983
My first PC
Please: Make a recovery drive
and store a full system image offline
before upgrading.

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All Replies to this Topic
ACE Pioneer
Posts: 2,631

Re: Factory Reset for used ACER Iconia W3

a) are you talking about a BIOS password or a Windows password ?

b) did you reciver the recovery DVD that came with the W3 when new ?

 

If a Windows password, just reinstall everything from the DVD. If a BIOS password try really, really hard to find what it is else it will need to go to an Acer repair facility.

 

If you do not have the DVD and it is just a Windows password, you can order a replacement from http://store.acer.com/store/aceramer/en_US/eRecovery (if a different country select from store.acer.com and then eRecovery.)

Luggable, 1983
My first PC
Please: Make a recovery drive
and store a full system image offline
before upgrading.
Tinkerer
Posts: 7

Re: Factory Reset for used ACER Iconia W3

Sorry to ask you

I have a W3-810 and do not have a langyage package disc. I wonder if you have it???

ACE Pioneer
Posts: 2,631

Re: Factory Reset for used ACER Iconia W3

I received one DVD only for my W3. There are a number of optional laguage packs available at Windows Update.

Luggable, 1983
My first PC
Please: Make a recovery drive
and store a full system image offline
before upgrading.
New User
Posts: 2

Re: Factory Reset for used ACER Iconia W3

I ended up taking it to a repair facility. Not sure what else they did besides reinstall Windows 8, but said it was a challenge!

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