Can't shut down laptop

Dhamendra
Dhamendra Member Posts: 1 New User

hi,

 

any idea why i can't shut down my laptop ? When i shut it down, the blue screen towards it's shutting down windows just hangs.

 

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Answers

  • Inspiration101
    Inspiration101 Member Posts: 185 Mr. Fixit WiFi Icon

    Hi Dharmendra,

     

     

    You will need to say what model computer you have, what Windows version you are running, the BIOS version it is using, and how long this problem has been going on for.  Does the HDD activity light stay on all the time when it hangs or does that turn off.  When you hard-power off your computer and then turn it back on does it load to the menu screen where it says windows did not shut down properly ?

     

    The thing is, with computers, they are all different and we all load our own software onto them which makes them behave in many wonderful ways.  So best to provide a lot of information when looking for a solution Smiley Happy

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