Aspire M5-582Pt touch screen stopped working after 1 month

daveybaker
daveybaker Member Posts: 2 New User

After a recent windows update, the touch screen stopped working.

 

 

Tried restoring to a point before the update, did not work.

 

Under Control Panel -> System and Security -> System Pen and Touch, it says "Limited Touch Support with 2 touch points"

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    If attempting to restore the system to a point before the update does not work, you can reload back to factory.

     

    If you know which update caused the issue, you can also just remove the update.

  • daveybaker
    daveybaker Member Posts: 2 New User

    I could restore it back to factory, but then when windows update automatically updates, it will just happen again. Obviously, I have to keep Windows up to date, so how can we make it work and have Windows updated?

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    You do not have to automatically update Windows.  You can manually update individual updates.

This discussion has been closed.