The content on this page may be out-of-date or have been superseded by newer information, and links on this page to other sites may not work.
This page has been archived for future reference.
See our Discussion Forums for more current content.
My Aspire 5551 battery works perfectly, still has a 2+ hour battery life!
However the laptop only charges when it isn't running!
I originally thought that it was a problem with my power cable, but I have just replaced it (with another official one) and the problem still persists! Could it be the DC Jack?
I'm going to take a stab and say that it is not the DC jack.
Your charger is putting out just enough to run your computer, leaving no excess for battery charging.
No need to worry here (yet).
Long time Acer Community member and leader Padgett has reached a new milestone of 1500 posts helping and guiding others to solution. Please join me in congratulating Padgett on this accomplishment.
Acer Community is also available in the following languages:
© 2014 Acer Inc.