Aspire 4937G won't boot up with ac adapter

awstreams
awstreams Member Posts: 1 New User
It just happened all of a sudden, I couldn't turn on my laptop today, i always use it with the ac adapter,it has light on the adapter as well as my laptop when i plugged it in,but when I turned on my laptop,the booting process starts but about 2 seconds into it it stops and return to the state when it was not on.

So I tried putting my battery in and boot my laptop up and it works, after my laptop has booted up I plugged in the ac adapter and took out the battery and it still works. I'm not a tech person but I find this to be pretty weird,I think it may not be a problem with my ac adapter as my laptop works perfectly when my battery was plugged up

Does anyone has any ideas what could the problem be? Thanks

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    It sounds as if you may need a new AC adapter. I would recommend you contact Acer support for your region to inquire about ordering a replacement adapter. You could also purchase a replacement adapter at http://store.acer.com.

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