Acer Aspire Z5710 (Touchscreen) - Non Responsive

RKemash
RKemash Member Posts: 18 New User

Hi.

 

I'd appreciate some help with the following....

 

I am attempting to diagnose and repair an Acer Aspire Z5710.

 

The computer starts up fine, I reach the Windows Login - but after that I am unable to do anything.  The "touchscreen" input does not appear to work or has been disabled somehow.  The USB ports do not appear to be working either - mouse lights up, but pointer does not move.  Keyboard does not even light up (CAPS LCK, NUM LCK etc..)

 

I have no idea how to get any further with this system and it appers destined for the "expensive paper weight" pile.

Answers

This discussion has been closed.