Acer Aspire 5738G overheating.!

anshuman
anshuman Member Posts: 1 New User
Hello, I own an Acer Aspire 5738G laptop which i bought on 31st January 2010. The problem with the notebook was that when i used to play games, the laptop overheated a lot and then turned itself off. I had to get the laptop serviced every 4 to 5 months to keep it running normally, or else the laptop overheated in normal conditions, i.e. during normal usage(web browsing, videos etc) as well. I want to know is there a permanent solution to this problem? or the only solution i have is to get it serviced every 4 to 5 months? I am currently facing the problem of overheating and shutting down even during normal usage and i really need my laptop right now for work. Its getting really annoying.!

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Without service history information available, I have no way of knowing what was done to the unit to rectify the issues you are having.

     

    You would really need to contact your local service center if you are repeatedly having the same issues with the system.

  • JordanGeorgiev
    JordanGeorgiev Member Posts: 3 New User

    "The main reason to take this laptop apart is an overheating problem caused by clogged heat sink and a slight defect in the design of the cooling module. ... 


    As you can see this is pretty decent laptop, which can be used for almost anything, even for gaming, but unfortunately it also has some drawbacks, most significant of which is related to the cooling module. During disassembly I noticed that a small part of heat sink is located behind the left display hinge, which partially blocks the air flow coming from the fan. Another factor hindering the cooling process are unfinished air vents, imprinted on the base enclosure but not completely drilled out by the manufacturer. Fortunately the solution to this problem is simple but requires disassembly of the entire laptop. 
    "
    http://pc-level.com/2013/05/how-to-disassemble-acer-aspire-5738/


    btw I lost two hard drives because of this overheating with all my personal and official data.

  • JordanGeorgiev
    JordanGeorgiev Member Posts: 3 New User

    "Cooling was the problem.
    I have dismantled it and found an important problem.
    Bottom of the pc not have the requied holes for cooling. So i pierce (i think this is the good word) it with miniplex (the 6. holes on the picture) and the heating problem was gone. It was aint construction problem. Smiley Surprised They tried to fix it in warrianty but cant found this problem Czech service !!!! Smiley Very HappySmiley Very Happy so after 2 years, end of warrianty i foundet this nice problem Smiley Very Happy I HATE YOU ACER for this!!! Smiley Very Happy"

    http://www.techsupportforum.com/forums/f108/acer-aspire-5738g-overheating-problems-while-gaming-542550.html

  • JordanGeorgiev
    JordanGeorgiev Member Posts: 3 New User

    http://forum.notebookreview.com/acer/481690-acer-5738g-bottom-vent-built-closed.html

     

    Hi. I bought my Acer Aspire 5738G laptop last november and this month I experienced for the first time my laptop shutting down by itself while playing cs-source.

    The laptop is quite hot and upon searching the net found out that it's most likely due to overheating.

    My question is about the ventilation at the bottom of 5738G.
    Is it supposedly closed? No holes/slots? Cause I think it's the cause of overheating.
    The system doesn't have a way to take-in air
    It's like it was designed to be a bottom vent for air intake but then forgot to make holes in it.

    I also searched for it's manual and confirmed that it is a ventilation slot.
    It even says there "do not cover or obstruct the opening of the fan". 

  • Vince53
    Vince53 Member Posts: 805 Practitioner WiFi Icon

    Anshuman, I wonder if a crooked computer shop isn't taking advantage of you.

     

    Buy a can of compressed air, and with your computer turned off, carefully fire a sort blast into the exit vent. If you're not sure where it is, with your computer running, slide your fingers around the side of your machine until you feel a breeze coming out. If there is no breeze, then your fan isn't working.

     

    Elevating the two back corners slightly will lower your temperature about 5C. Buying a cooling fan to put your laptop on top of will also help.

     

    Download the free CoreTemp program to see how your rig is controlling temperature.

     

    If all else fails, take it to a different shop and tell them that you want them to tell you what was wrong and what they did to correct it. Whie you're at it, tell them that you read on an Acer forum that they sometimes forgot to drill the air vent exit holes on this model, and could they check it for you, please.

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