ACER EXTENSA 5420-5687 screen does not light-up

Satish
Satish Member Posts: 2 New User

My 3-year old laptop ACER EXTENSA 5420-5687 screen does not light-up and stays black when I start it. The start switch automatically turns off in 5 seconds. I have removed the battery and plugged it direct in the wall socket.  Please help.

Answers

  • Tabbiekatz
    Tabbiekatz Member Posts: 760 Mr. Fixit WiFi Icon

    Does it work without the battery plugged in?

  • Satish
    Satish Member Posts: 2 New User

    It does NOT work without the battery, eventhough directly connected to the power socket.  Thank you.

  • grizzly123
    grizzly123 Member Posts: 1 New User

    I have exact the same p-roblem

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