Have you attempted to uninstall and reinstall the application?
When did this start occuring?
What changes have been made to the software of the system?
Important Links: Global Support Pages | Knowledge Base Articles Remember to mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will make it easier for others to find the same information. Use the Give Kudos button to offer a thumbs-up for good post content and a pat on the back to the author.