Well this could mean that the units OS is corrupt and the OS would need to be reloaded. If the unit is in warranty call Acer and let them know about the issue and they could set up repair for this issue. Hope all goes well.
“No one messes around with a nerd’s computer and escapes unscathed.” ― E.A. Bucchianeri
Please join me in congratulating IronFly who is the first Acer Community Member to achieve the rank of ACE Pathfinder. IronFly has shown a consistent willingness to help others and has worked hard to earn this new Rank. Congrats and Thank You IronFly.