i have a extensa 4420 boots to black screen after default factory disc install

bfcnet
bfcnet Member Posts: 2 New User

backlight is off and on at cold startup. bios update or what?

Answers

  • Joshua188
    Joshua188 Member Posts: 523 Mr. Fixit WiFi Icon

    Well there is no BIOS update for the Extensa 4420 series so this may be an issue with the backlight on the unit.

  • bfcnet
    bfcnet Member Posts: 2 New User

    it will do this on ac with battery installed but not on battery only ac unpluged or ac only battery removed

  • Joshua188
    Joshua188 Member Posts: 523 Mr. Fixit WiFi Icon

    Well the other thought here would be this may be an issue with the power settings on the unit. Ty going under the Control panel and adjusting the settings for the display.

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