My cd/dvd driver is not recognised Code 19

rhysgg
rhysgg Member Posts: 1 New User

Unable to use cd/dvd driver Windows cannot strt this hardware because configuration information in the registry incomplete or damaged (Code 19) Updated all software to no avail Only help online says to unistall and reinstall ?? How do you do this 

Answers

  • Tabbiekatz
    Tabbiekatz Member Posts: 760 Mr. Fixit WiFi Icon

    MS Windows now usually has drivers in the OS. Go to the device manager in the control panel and right click on the CD Rom and uninstall. Then, reboot your comptuer. This should reinstall your drivers. If this does not work, there actuallly may be a hardware issue with the drive.

  • Joshua188
    Joshua188 Member Posts: 523 Mr. Fixit WiFi Icon

    what is the OS you are using?

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