I bought an ACER computer for my friend and someone stole it,can the company help locate it?

JL
JL Member Posts: 1 New User

We made a Police report but no action. Wonder if company can make it "beep" or something like they do with cell phones so we can get a line on where it was taken. We have not asked the company to block the use of this computer.

Answers

  • freeza
    freeza Member Posts: 1,316 Skilled Practitioner WiFi Icon

    Good day

     

    With all due respect, there are no trackers pre-installed on laptops, desktops, etc. The best that Acer can help you is if you send the following details to acer, they can blacklist the machine for you:

     

    1. Your police case number and investigating officer handling your complaint

    2. Serial number of your machine for Acer to blacklist.

    3. Your full names and contact details.

     

    Regards,

    Freeza

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