lucifer814 Tracker

Re: ALWAYS CONNECT function on Aspire V3-571 laptop?

lucifer814 — Mon, 13 Jan 2014 09:17:46 GMT

As I know, Acer V3 has no ALWAYS CONNECT feature that is only supported on certain Acer computers, for instance, S5.

Re: Download link for Acer Media

lucifer814 — Fri, 10 Jan 2014 08:26:07 GMT

As I know, there is no download link because Acer Media is preloaded in certain Acer computers.

Re: Media application storing multiple copies of videos

lucifer814 — Thu, 02 Jan 2014 05:40:03 GMT

Uh...It seems unscientific, so far everything goes well on me, perhaps you might check whether your AcerCloud apps have been upgraded to the last version or not, if it can't be solved, you could use Send feedback in Acer Media top menu on your Acer laptop to contact Acer support center.

Re: New member

lucifer814 — Wed, 23 Oct 2013 05:43:02 GMT

You can put Acer Music app as a music player to play the music that is stored in your local device, but due to the key feature of AcerCloud is sharing files between devices, so for the sake of the best use, it needs a PC as a transit point, otherwise, it’s merely a player that just play your local music, video, etc.

If you don’t have a PC, there is still a part of the fantastic function you can use, for instance, PicStream is a frequently used function by me, when having taken a picture, PicStream will share the picture to all of devices directly, it don't need a computer to transit.

http://us.acer.com/ac/en/US/content/acercloud-application

Re: clear.fi music

lucifer814 — Mon, 23 Sep 2013 08:35:02 GMT

This is convenient, you can set up any one of your used PC as the Cloud PC, as long as the system is Windows 7 or 8. Such Acer apps let mobile devices reading the contents stored by PC through the wireless network.

So the music files loaded by this app are from the Cloud PC, and the Cloud PC is equivalent to a storage space storing your files such as music, video, photo, etc.

I found a website that taught us to assign a Cloud PC:

http://acer.custhelp.com/app/answers/detail/a_id/17928

Re: unexpected error 9055 acer cloud

lucifer814 — Thu, 02 May 2013 01:56:29 GMT

Dear friend, acer told me that 9055 is caused by network problem, that is to say, the signal of the network is not great and it is also unstable.

Here is acer technical department email:
acercloud_support@cloud.acer.com

Re: unexpected error 9055 acer cloud

lucifer814 — Tue, 30 Apr 2013 05:14:46 GMT

I also met this error before, and the customer service told me it is caused by the network environment. I changed my internet as they suggested, and it really works!

Re: My Acer 500 has lost my photos

lucifer814 — Tue, 30 Apr 2013 03:29:05 GMT

Dear friend,

I regret to hear that, probably it is hard to restore if you have not backuped in advance. To avoid such case happen again, I strongly recommend that you can use AcerCloud service, which provide personal cloud storge to store photos, music, documents and so on. So far I have been using this product and feeling great, lost information can be retrieved smoothly.

Re: Acer Cloud - is it useful

lucifer814 — Mon, 29 Apr 2013 05:44:28 GMT

As far as I know, AcerCloud needs a cloud PC as storage that allows you to access media content over the Internet, the way of sharing information is a little different from other cloud productions， and it supports Microsoft Windows 7 and Windows 8, the Linux system doesn't use it.

Re: Having trouble with Acer Cloud on my Aspire 7560

lucifer814 — Sun, 28 Apr 2013 09:50:34 GMT

The problem seems very serious, I didn't met such problem, and I strongly suggest you use <Feedback> to state your trouble to AcerCloud customer service. They may be able to help you.

Re: how do I scan a document

lucifer814 — Tue, 09 Apr 2013 03:05:39 GMT

So sorry, I may understand wrong you mean, maybe I gave you an invalid answer. Could you express the problem you have met clearly?

Re: how do I scan a document

lucifer814 — Tue, 09 Apr 2013 02:46:02 GMT

Recommend you to use AcerCloud Docs app, which supports 3 kinds of format of Word, Excel, PowerPoint.

visit the AcerCloud website at: https://www.cloud.acer.com/ops/downloads

Be confirmed that your PC’s platform is Windows 7 or Windows 8. Mobile device are Android 2.3 or above version and iOS 5.1 (include 5.1) or above version. And your PC has installed the full version of Microsoft Office 2003 (include 2003 except Starter version) or above version.

Re: when i register to acer cloud account there always error -9029

lucifer814 — Tue, 09 Apr 2013 01:36:28 GMT

It can send feedback without log in, right click the AcerCloud icon on system tray, and click the <send feedback>, check the option <notify me via Email> and fill in your email address.

Re: can i link a iconia to my laptop

lucifer814 — Mon, 08 Apr 2013 05:31:43 GMT

If your laptop's platform is Windows 7 or Windows 8 and your acer iconia b1 is Android 2.3 or above version, then you can use AcerCloud app to link up your device so as to realize information sharing.

Link of downloading AcerCloud: https://www.cloud.acer.com

AcerCloud support website: http://acer.custhelp.com/app/answers/list/c/6174

Re: when i register to acer cloud account there always error -9029

lucifer814 — Sun, 07 Apr 2013 08:39:21 GMT

I have not yet met similar problems, everything is smooth. I suggest you send <feedback> in which device occurred that problem and fill out the descriptions in the AcerCloud Portal to try to connect with acer customer service center, the professional technologist will soon reply you. gl hf

Re: Problems with Acer Cloud.

lucifer814 — Mon, 01 Apr 2013 01:06:48 GMT

I suggest you use the function of <Send feedback> and fill out the problem in the AcerCloud Portal to try to connect with acer customer service center, they will soon reply you.

Re: Problems with Acer Cloud.

lucifer814 — Sat, 30 Mar 2013 03:27:10 GMT

Currently files which come from other devices seem to cannot be deleted via Remote files, I know it is able to browse and download/upload.

And AcerCloud Docs default is installed in the internal memory, I'm not sure whether it is the key of the problem if you remove the app to the SD card, maybe you can change the network environment and try again.

If you cannot get your Acer CloudDocs work neither on laptop nor on Cloudmobile.
You'd better confirm whether the option <AcerCloud Docs upload> has been checked on PC and Click <save> in the Microsoft Office to upload the document.
("save as" won’t upload the document to AcerCloud).

Re: I did not finish the installating

lucifer814 — Wed, 27 Mar 2013 01:10:53 GMT

Did you receive the acer verification email after registration? If not, you can open AcerCloud Portal application on PC then click <send it again> or visit the website https://www.cloud.acer.com/ops/login and click <Resend Activation Email>. The verification email will resend to your registered email account.

And you can visit the following link to download complete cloud version:

https://www.cloud.acer.com/ops/downloads

Re: error9055

lucifer814 — Thu, 21 Mar 2013 06:22:14 GMT

I also met such a problem about 9055 previously, i've no idea and feel trouble until i uninstall the app completely and reinstall it, perhaps you can try it, be noted that AcerCloud apps have been upgraded to latest version. https://www.cloud.acer.com/ops/downloads

Re: error code 16001 when sigh in to acercloud

lucifer814 — Wed, 13 Mar 2013 01:59:09 GMT

I speculated that it may be your AcerCloud version is not the latest.

U can see below for upgrade methods.

1. Update from the current version of AcerCloud:

a). On the PC, launch AcerCloud Portal and right click the AcerCloud icon in the system tray then click <Check for updates> to install the update.

b). On the mobile device, please login Acer ID on AcerCloud Portal and click the <Check for updates> to install the update.

2. Go to AcerCloud official website to download and install the new update at: https://www.cloud.acer.com/ops/downloads