blackprince Tracker

Re: angry

blackprince — Mon, 03 Jun 2013 04:07:45 GMT

Hi,

The issue seems to be hardware issue. Contact acer support to schedule the unit for repair.

Thanks.

Re: W510-1674

blackprince — Mon, 03 Jun 2013 04:05:56 GMT

Hi,

Please find the link to get the information about the model you have asked.

http://us.acer.com/ac/en/US/content/model-datasheet/NT.L0KAA.005

The model have the headphone jack on the Pad Top near to the lock swotch.

Thanks.

Re: recovery lost

blackprince — Sat, 13 Apr 2013 07:26:55 GMT

Hi,

You can purchase the recovery discs from the Acer website. Please refer the link below.

https://store.acer.com/store?Action=DisplayDataValidationServicePage&Locale=en_US&SiteID=acerna

You need to enter your serial number there to know the availability of the recovery discs.

If you have any difficulty in that you can contact Acer Technical support.

Tech Support Phone Numbers:

US – 866.695.2237
CA – 866.706.2237

You need to use the SNID of your computer to contact the technical support.

Thanks.

Re: how to access erecovery after upgrade to windows 8?

blackprince — Thu, 11 Apr 2013 09:20:19 GMT

Hi,

Please try the steps in the link below. Pls make sure to backup data before trying the steps as there will be data loss.

http://acer.custhelp.com/app/answers/detail/a_id/26281

Thanks

Re: acer aspire v3 571 problem with elan smart pad

blackprince — Thu, 11 Apr 2013 09:15:57 GMT

Hi,

Please try the steps mentioned in the link below.

http://acer.custhelp.com/app/answers/detail/a_id/25936

Hope this will help you

Thanks.

Re: Blue fn key

blackprince — Thu, 11 Apr 2013 07:21:14 GMT

Hi,

Please try the steps below.

Press left ALT+Shift keys to toggle the keyboard between French and English.

In case if it does not work there would be an icon as EN in the system tray or notification area(Bottom right of the screen). Make a double click on it and you will see 3 options : - Canadian French and Canadian Multilingual and US. In that click on US for English and check whether the issue persists.

Thanks.

Re: Aspire SA90-LB7H

blackprince — Thu, 11 Apr 2013 07:14:57 GMT

Hi,

As per the specification of your computer its not preinstalled with wireless. Please refer the link below to know the specification.

http://panam.acer.com/acerpanam/desktop/0000/Acer/AspireSA90/AspireSA90sp2.shtml

Thanks.

Re: can i reload my operating system from the internet for my acer aspire z5700

blackprince — Thu, 11 Apr 2013 07:03:40 GMT

Hi,

It is not possible to download the factory shipped OS. But you can purchase recovery discs. Please refer the link below to know how to purchase the recovery discs.

http://acer.custhelp.com/app/answers/detail/a_id/27543

Thanks.

Re: how to start erecovery outside windows (for instance using alt F10)?

blackprince — Thu, 11 Apr 2013 06:50:12 GMT

Hi,

If the operating system in your computer is Windows 8, ALT+F10 option will not work. You can try the following steps to perform the recovery. Make sure to backup all the data before recovery. There will be data loss.

From the login screen, click the power icon in the lower right corner of the screen.

While holding Shift, click Restart.

Click Troubleshoot.

Click Reset Your PC.

Click Next.

The system will reboot and begin Preparing to Reset the PC.

At the Reset your PC screen, click Just remove my files.

Click Reset.

Thanks.

Re: Error message

blackprince — Thu, 11 Apr 2013 06:38:55 GMT

Hi,

Please refer the link below.

http://acer.custhelp.com/app/answers/detail/a_id/524/

Thanks.

Re: acer aspire xc600 HDMI Ports

blackprince — Thu, 11 Apr 2013 06:34:46 GMT

Hi,

As your computer is having a PCI add on video card you will get the display only from that HDMI port. The onboard HDMI will be automatically disabled when there is an add on card.

Thanks.

Re: Upgrade memory on z5771

blackprince — Thu, 11 Apr 2013 06:13:57 GMT

Hi,

Yes. Without opening the case you can't add more memory. You can add up to 8 GB of DDR3 1333 MHz SDRAM (dual-channel support on two soDIMMs) in your computer. You need to use two 4GB momory modules. If you are not comfortable in upgarding the memory it is better to contact any local technicians.

Thanks.

Re: Adding 2GB Memory to emachine Desktop

blackprince — Thu, 11 Apr 2013 05:59:55 GMT

Hi John,

As per the specification of your computer model, there are two memory slots in your computer. You can upgrade the memory upto 4 GB of dual-channel 1333 MHz DDR3 system memory using two DIMM modules. That means you need to use two 2GB memory modules. I am not sure, still I think your computer have 2 GB memory using two 1GB memory modules. So you need to remove both of them and need to install two 2GB memory modules to get 4 GB memoy. It is better to contact any local technicians if you are not comfortable in replacing the memory modules.

Thanks.