ssk Tracker

Re: Acer Aspire E1-571 how to get into BIOS?

ssk — Thu, 11 Apr 2013 13:15:07 GMT

Hi ,

Please refer the link

http://acer.custhelp.com/app/answers/detail/a_id/27103/kw/uefi

Also disable the secure boot to change boot priority

http://acer.custhelp.com/app/answers/detail/a_id/27072/kw/disable%20secure%20boot

Re: Recovery disk for an Aspire 5532-5535

ssk — Thu, 11 Apr 2013 13:10:08 GMT

Recovery partitton would be erased if any other operating system was installed . Please do recovery by purchasing recovery disc. Please click the following link to purchase recovery disc.

http://store.acer.com/store/acerna/en_US/home and click on recover tab

Re: my laptop is not Reading cd

ssk — Thu, 11 Apr 2013 13:04:46 GMT

Check with differnet disc

Check in device manager if teh CD drive has any yellow exclamation mark. If so please follow the fixit from Microsoft.

http://support.microsoft.com/mats/cd_dvd_drive_problems/en

Re: What is the best way to clean the screen of an Acer Touchscreen laptop?

ssk — Thu, 11 Apr 2013 13:02:42 GMT

Hi,

Hope the following link helps you

http://acer.custhelp.com/app/answers/detail/a_id/38/kw/lcd%20cleaning

Re: how to wipe my aspire and reinstall operating system

ssk — Thu, 11 Apr 2013 12:55:40 GMT

Hi,

For Windows 8 , please follow the instructions in the following link

http://acer.custhelp.com/app/answers/detail/a_id/26281/kw/windows%208%20recovery

Re: how to wipe my aspire and reinstall operating system

ssk — Thu, 11 Apr 2013 12:54:16 GMT

Hi,

Please follow the steps mentioned in the following link

http://acer.custhelp.com/app/answers/detail/a_id/2631/kw/recovery/related/1

Re: my laptop window vista os is gone

ssk — Tue, 09 Apr 2013 09:11:27 GMT

Try recovery using built in partition

Turn on teh computer immedietly keep tapping F8 , select the repair option and follow on screen instructoin. Back up your data before initiating recovery since there would be a data loss.

If it fails

Restart the computer . Hold down the Alt key and keep tapping F10 keys immedietly . You shoulddo it really fast to get the recovery option.

Re: Why does my Aspire V5 continually keep losing wireless internet connection?

ssk — Tue, 09 Apr 2013 09:07:27 GMT

Please update the wireless driver as mentioned in the link

http://acer.custhelp.com/app/answers/detail/a_id/27675/kw/wireless

Re: Can't play CD/DVDs at all. Driver ISSUES

ssk — Tue, 09 Apr 2013 09:06:06 GMT

CD drive does not have specific driver .

Please follow the instruction mentioned in the following link to solve the issue.

http://support.microsoft.com/mats/cd_dvd_drive_problems/en

Installing incompatible printer driver or even Itunes can some time corrept CD drive drivers.

Re: Dim screen on Acer One D255E-13647

ssk — Tue, 09 Apr 2013 09:03:15 GMT

It seems to be a back light issue . contact technical support to schedule repair.

Re: pc powers up but theres no video

ssk — Tue, 09 Apr 2013 09:01:26 GMT

Please do power reset first.

Disconnect all the device from the desktop including the power cable. Press and hold teh power button for 30 sec ( Nothing happens ) . After that connect everything back.

If issue still persist try connecting different Monitor.

You can contact tech support if still not getting any video

Re: Retrieving Windows 7 product key

ssk — Tue, 09 Apr 2013 08:57:36 GMT

You do not require product key if you reinstall the os through recovery disc. Please review the followong link

http://acer.custhelp.com/app/answers/detail/a_id/2791/kw/product%20key/sno/1

Re: I have the Aspire 5733-6426 and my dvd drive has suddenly stopped working.

ssk — Fri, 22 Mar 2013 08:55:32 GMT

Don't worry,

Manually removing teh upper and lowe filters from registry should fix the issue.

Press the windows + R key to open run command

Type regedit in the box

Click ok

Remove the Upperfilters and Lowerfiltersvalues completely from the following registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

After that restart the coomputer .

Re: I have the Aspire 5733-6426 and my dvd drive has suddenly stopped working.

ssk — Thu, 21 Mar 2013 17:12:50 GMT

If CD drives shows exclamation mark in Device manger , you can run Microsoft fixit to fix the issue.

http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us

Re: after a clean install of windows 7 ultimte on my aspire 5738z the crystal eye webcam will not wo

ssk — Thu, 21 Mar 2013 16:39:59 GMT

It could not be a hardware problem. Definetly its a driver issue. Crystal eyewebam sofware is preloaded with computer. Sinec USB camera is listed, I sggest you to use any chat applications like Skype or Gtalk to check if webcam is getting detected

Re: Acer Aspire E1-571- Limited Product Warranty question

ssk — Thu, 21 Mar 2013 15:18:45 GMT

It will not void warrranty unless any damage occured during installation

Re: Acer Aspire E1-571- Limited Product Warranty question

ssk — Thu, 21 Mar 2013 15:18:07 GMT

It will noid warranty unless any damage happens during the replacement.

Re: My Aspire 5750G laptop is misbehaving - cursor racing ahead as if holding down the space key

ssk — Thu, 21 Mar 2013 15:16:24 GMT

This is caused due to touch pad settings. Can you check in touchpad settings n control pane and try disabling tap feature

http://acer.custhelp.com/app/answers/detail/a_id/12386/kw/cursor%20jumping

Re: after a clean install of windows 7 ultimte on my aspire 5738z the crystal eye webcam will not wo

ssk — Thu, 21 Mar 2013 15:13:30 GMT

Is the webcam listed uder imaging device in device manager?

Re: how to care about fresh battry in leptop?..

ssk — Thu, 21 Mar 2013 15:11:27 GMT

Hi,

You can find teh information in the followin link posted in the website

http://acer.custhelp.com/app/answers/detail/a_id/2384/kw/battery