linvik Tracker

Re: I need to reinstall operating system but F12 doesn't work....

linvik — Tue, 26 Mar 2013 09:34:10 GMT

All of the different hot keys to enter anything in POST mode (Acer-logo) can be tricky and the general tip is to hit them repeatedly, regardless of the pc-speaker beep, from the moment you hit the power switch until the Acer-logo disapears.

F12 enters the boot menu, where you get the selection from where you want to boot.

F2, F8 or F10 enters the BIOS, where you can navigate to boot options and select ODD before HDD.

Like said, the trick is to hit one of those repeatedly till you succeed.

Good luck!

Re: How can I diable Hyper-Threading on 5742g?

linvik — Fri, 23 Nov 2012 10:55:39 GMT

HyperThreading needs to be disabled in BIOS. Strange that you dont have the option. try to update BIOS and make sure you are having an "advanced view" if there are options between simple and advanced.

Re: Why SNID says not valid?

linvik — Fri, 23 Nov 2012 10:54:25 GMT

As there aren't (at least to my understanding/knowledge) any actual acer employees supporting users here you should probably contact the support for your country in questions around your SNID. The only thing I know about it is that it should typically be 11 digits long.

Re: How to replace dvd rom acer travelmate 252

linvik — Fri, 23 Nov 2012 10:52:29 GMT

If you flip the machine over you should be able to identify a couple of screws (dont know how many, but typically between 1 and 4) with an ODD icon/mark (three discs on top of each other).

Undo these screws and then open your optical drive while the pc is turned off and without battery by inserting a pin in the small hole on the front of it. Once it pops out gently try to pull it out using the bay as your handle. If it's still stuck, look for more screws.

Notice that when you remove it you will probably get it and it's dock bay, the dock bay you need to remove and use on a new replacement.

hope this helps!

Re: bluetooth of aspire5749 not working

linvik — Fri, 23 Nov 2012 10:49:20 GMT

Absolutely a software issue then. Can you please give us a bit more detail around what you mean by "Changed Windows"?

Re: One month after the warranty is over??

linvik — Wed, 21 Nov 2012 18:01:59 GMT

Sad that the hdd crashed on you in such a bad timely matter. Backups are always tricky but very important to make and personally I fancy the built in recovery cd function, but of course you're double-unlucky with your backup image on an external hdd not working...
Also, you are not paying for a new OS, the license is already embeded with the product, exactly the same setup as all other brands with the recovery media - I think that's probably a Microsoft controlled thing

Re: How do I get HDMI back? It has disappeared from Control Panel/Sounds.

linvik — Wed, 21 Nov 2012 13:21:03 GMT

I had this problem too, please see this post:

http://superuser.com/questions/99449/ati-hdmi-audio-disappears-in-windows-7-when-a-tv-is-connected

There's a solution to it there as well

Hopes this helps!

Re: Aspire One 725 won't go past setup

linvik — Wed, 21 Nov 2012 12:56:37 GMT

Sounds like there is an issue with the image, have u tried the ALT+F10 or F12 during the Acer logo in startup? That should take you to the recovery console, from there you may be able to do a "full restore", thus replacing the failing image load.

If that doesnt help I'd probably contact the store for a replacement.

Re: acer aspire not resume after sleeping

linvik — Wed, 21 Nov 2012 12:38:11 GMT

this could have to do with hyperthreading or powerNow functions in bios (depending on your CPU) being set to the wrong values.

I would recommend you to update your BIOS and see if that helps, if not, I would probably contact Acer support to get a technician to help you with the correct values in the BIOS for the CPU.

Re: Why do I keep getting Error 1053 when trying to start my Print Spooler?

linvik — Wed, 21 Nov 2012 12:35:41 GMT

oh, by the way, you will need to reboot the PC of course before it to take effect (since u are modifying reg entries)

Re: Why do I keep getting Error 1053 when trying to start my Print Spooler?

linvik — Wed, 21 Nov 2012 12:32:35 GMT

If I remember correctly there is a common issue with the print spooler service that sometimes freezes or sets it self to wrong values, which causes it to fail with different error messages.

You should be able to reset that service entirely (deleting the saved values), either through modifying the regedit, or to use the inbuilt command for it (not sure if it works in all scenarios)

Try to press WinKey+R, or go start-run

Type: CMD /K SC CONFIG SPOOLER DEPEND= RPCSS

A black command window should appear with some text about it being successful.

After this, try to run your Canon CD

hopes this helps!

Re: my extensa 5630 only charges when shut down. is it a power circuit or adaptor problem?

linvik — Wed, 21 Nov 2012 09:32:52 GMT

I think both your guesses are very much spot on, these two guesses should be one of the root causes.

Unfortunately I have no good way to give you a hint of telling which is causing the issue, but it's more likely (as you say) that it's the adapter rather than the pin connector in the computer.

The way you can tell that these 2 guesses are correct is that the computer doesnt run smooth on soley ac adapter, and that's also what makes me beleive that it's probably the adapter that's failing. For sure there is some kind of glitch.

I would probably go to a store and ask if you could try a universal adapter that they sell, with the argument that if it's solves my glitch issue, ill buy it. that way you wont buy anything that wont solve the problem.

I dont know the age of your pc and tbh I dont even know the model extensa, but wear and tear on ac adapters is common as they're with us all the time basically..

Hope this helps

Re: Dead as a doornail Acer Aspire 5742Z-4865

linvik — Wed, 21 Nov 2012 09:20:14 GMT

To me it sounds like 2 different types of issues. First you have some kind of power/charge issue, that's probably down to the adapter not being standard, or not being good enough.

Secondly you seem to have a software issue with your OS, that's probably caused by the computer shutting down during Windows update (since the charger didnt actually charge the battery).

I dont beleive that your BIOS is damaged and I dont beleive any hardware issues to be caused.

I would probably try to do a recovery/restore point recovery on the system since I beleive some driver files may be damaged by the interrupted Windows update. You can access the hidden partition by hitting ALT+F10 or F12 during POST (Acer message on screen) (if I remember correctly), that should take you to a recovery page. Make sure you select the restore option, the full recovery option will also work but it will clean your harddrive..

The thing that u tested with removing the battery and ac adapter and holding down (important) the power button for 60 seconds is called an ATX reset and drains the motherboard for all it's power to be sure it's not a shortcut charge somewhere, if that didnt solve the no-charge issue then you're probably better off with an original adapter or another one.

Hopes this makes sense!