jcraig0628 Tracker

Re: Have you tried loading the latest drivers from Acer's web...

jcraig0628 — Tue, 21 Oct 2014 15:24:58 GMT

John,

Did you ever find a solution to this problem? I'm having the same issue.

Cheers,

Jeff

Re: Acer Aspire R7-572 touchscreen mouse pointer randomly jumps all over the screen.

jcraig0628 — Tue, 21 Oct 2014 15:21:57 GMT

So, I discovered that if I disable the touchscreen the problem goes away...reenable it and the problem comes back. Chatted with Acer support yesterday and they had me uninstall and reinstall the touchscrren and USB drivers, which did no good. Then they had me do a "refresh" which also didn't help. i guess I'll be back online chatting with them again tonight. At least I can use the laptop with the touchscreen disabled until i can figure out the problem.

Re: Acer Aspire R7-572 touchscreen mouse pointer randomly jumps all over the screen.

jcraig0628 — Fri, 17 Oct 2014 14:21:51 GMT

Thanks for the suggestion, but still no joy. NOTE: my laptop is using Windows 8.1 and is also a touchscreen. I've tried modifying the mouse settings and have even disabled the touchpad (Fn+F7), but the problem still persists. It's like a ghost is randomly touching the screen over and over again in different spots and is making the computer unuseable. No one else has responded or offered any suggestions, so I guess I'm going to have to get with Acer to get it repaired.

Re: Aspire V3-772G touchpad behaving erratically

jcraig0628 — Wed, 15 Oct 2014 15:36:35 GMT

I have the same problem with my Aspire R7 going on about a week now. I did all the same things you did but I'm still having the problem. I actually have the touchpad disabled right now and I'm still having the issues with the pointer jumping around erratically, random clicks, etc. Same problem whether I attach an external USB mouse or try to use the touchscreen. There have been a few times that the problem seemed to resolve itself for a while but then came back, so probably a good chance that the issues will return for you as well. So far nobody on this community has offerered a viable solution to the problem, but I'm hoping someone will soon.

Cheers,

Jeff

Re: Aspire V5-573P-6896 Touchscreen and Mouse Issues

jcraig0628 — Wed, 15 Oct 2014 14:15:44 GMT

Were you ever able to resolve this issue? I'm having the same problem with my Aspire R7 and I haven't found any answers yet.