hashim5003 Tracker

Re: reinstalling windows 8.1

hashim5003 — Wed, 10 Sep 2014 06:24:11 GMT

I have acer aspire v5-571-6471 with factory installed windows 8 later updated to windows 8.1.

I wanted to reinstall windows, I tried to reset pc from pc sttings. it gave me error (there was a problem resetting your pc).

Then i tried to recover image of system made by acer backup manager right after i bought laptop, but at 54% it got stuck even after 8 hours it didn' t crossed 54%. I canceled and closed acer backup manager. this is where the problem came. none of the metro app are working now. when i try to install acer recoery management (which also stopped working) it gave error "Error parsing c:\windows......... 0xC00CE556 (it is somthing to do with .net framework)".

I have created the recovery usb by selecting 'copy the recovery partition from PC to recovery drive', it's not working either. giving same error (there was a problem resetting your pc.)

Re: reinstalling windows 8.1

hashim5003 — Wed, 10 Sep 2014 04:38:53 GMT

I have created a recovery drive usb and tried to reset pc again. it's giving me the same error: there was a problem resetting your pc.

Re: reinstalling windows 8.1

hashim5003 — Tue, 09 Sep 2014 17:48:13 GMT

I have created a recovery drive on usb.

I boot form the usb it takes to the advanced start up menu. When I try to reset windows it says "there was a problem resetting your windows"

reinstalling windows 8.1

hashim5003 — Mon, 08 Sep 2014 07:23:29 GMT

I have aspire v5-571 with oem windows 8 updated to win 8.1.

I cannot refresh or reset my laptop (error: there was a problem resetting/refreshing your pc).

Now what can I do to reinstall windows without loosing original windows.

acer recovery management is not working either.