luminous Tracker

Re: Iconia W3-810 cannot boot from recovery disk

luminous — Wed, 04 Jun 2014 09:56:37 GMT

We are up and running.

Turns out that we were being plonkers and had not understood the significance of UEFI bootable devices. The image we had on the stick was a normal MBR based setup, and therefore the tablet was not seeing the device.

As soon as we obtained a 32bit version of 8.1 and made the USB stick UEFI Bootable all was fine.

Thanks all for your help

Re: Iconia W3-810 cannot boot from recovery disk

luminous — Wed, 04 Jun 2014 07:34:27 GMT

Thanks for your suggestion, I will see what I can do about getting the DVD powered up, however:-

a) I have my cable connected in such a way that it is the DVD that is getting the extra power

b) A USB pen drive that was made bootable is not being found either, and that too works in a laptop

It seem no matter what I do the tablet just wont see other boot devices. I will play about with a few other configs and post back. I do know that the USB stick that I tried is USB 3, and that occasionally can cause problems for devices to boot from them.

I've also tried a couple of different hubs, as the tablet would only see my usb keyboard through some hubs and not others. It seems to be a rather sensitive device.

Lastly I was going to see what BIOS it was running and see if upgrading this helps

Re: Iconia W3-810 cannot boot from recovery disk

luminous — Tue, 03 Jun 2014 21:29:30 GMT

Thanks for the tip. I should have mentioned that the drive was directly powered by the tablet and appeared to spin normally.

However, for testing I used a cable that has a Y-splitter in. One connection was data and power, the other just power. The data and power was connected to the tablet, the extra power cable connected to another machine. The DVD drive was nice and stable in spin up throughout, just as it was before.

I have never seen the boot up menu allow me a choice other than the Windows Boot manager, not matter what we have connected, be that USB pen drive, USB DVD, USB HDD.

Getting quite stuck with this one....

Iconia W3-810 cannot boot from recovery disk

luminous — Tue, 03 Jun 2014 14:59:03 GMT

Hi, I have a 32GB Iconia W3-810. The original recovery disk has been lost.

I have made a Bootable Win 8.1 DVD and also a bootable Win 8.1 USB drive. Both of these have been tested on another laptop, and both can boot that laptop to the setup environment.

I have also followed the guide to enter the BIOS settings of the Acer tablet and alter the boot order, and change remove the secure boot option.

Unfortunately the device just keeps attempted to boot into Windows 8.1 - the one that is full of viruses and needs to be flattened and start again.

Please help....