wavecepter56 Tracker

Re: My Acer C710 is not perfect, but...

wavecepter56 — Sun, 16 Mar 2014 13:01:08 GMT

Acer-Cory, thank you for private messageing me about my Acer C710.

Discussion forums, such as this one, are only as good as the people who monitor them, so a big THANK YOU to you, Acer-Cory, along with Acer-Ryan, Acer Blayn, Acer-Tommy, and Acer-Brad, and any other Acer employee I have missed, who help the members of this forum in solving their Acer Chromebook ploblems!

My Acer C710 is not perfect, but...

wavecepter56 — Sat, 08 Mar 2014 21:17:18 GMT

I've had my Acer C710-2856 since December 25, 2013. It was a Groupon purchase, so it's a refurbished unit. It came without a power brick / charger and Groupon and Liquidity Services, Inc. never responded to my e mails, so I bought the cheapest replacement on ebay. The battery life wasn't very great, so I bought the biggest cheapest battery to fit my model on ebay. ( I really don't buy that much on ebay, and I don't work for them, it's just where I found what I needed.)

Finally, I bought a bluetooth mouse, (not on ebay) because the trackpad is good, but not the greatest.

Now for the reason of this post. I have to write that my Acer C710-3856 is the most fun I've had with a computer in a long time. Chrome OS, continues to amaze me on what it can do. My Acer allows me to do 95% of what I use a computer for on a daily basis. I can see why it's being pushed in schools, based on simplicity and cost. It's light enought to carry, and I am "Old School" in that I like a keyboard to type on. No device is perfect and my Acer certainly isn't, I don't know how long it will last, but I'm not afraid of tearing into it to fix it if I have to.

That's it. Just wanted to write this on this forum and hope that you'll comment on what your thoughts are also. Forums many times tend to be so negative that you often wonder why the writer uses the product he / she is complaining about. I look for solutions and so far this forum has been filled with them.

Re: C710 does not properly reboot/resume from sleep.

wavecepter56 — Tue, 18 Feb 2014 17:56:29 GMT

I also own a C710-2856. Mine came from Groupon, so I've already taken it apart since it was only came with a 90 day warrenty. If you don't mind opening the back up, it could not hurt to try the following. This is taken directly from BedfordITguy, ACER C7 Failure rate with solution 02-07-2014 11:20AM:

"Our school district purchased 418 chromebooks, and out of 418, so far 34 of them come up with "chrome os is missing or damaged". We sent some back for replacement until one of our kids dropped one, which caused the error to come up. After disassembling the C7, I noticed a little chip popped out (TPM), and the SSD drive cable wasn't completely seated, and the clip for the ssd cable wasnt pressed in all the way. I took apart all of the chromebooks that we were sending back with the same error, here is what i found, and the solutions:

Remember to unplug the chromebook and disconnect the battery before doing anything.

1. The TPM module has a foam pad that holds the TPM module in place while the bottom cover it on it, the foam pad is placed off-center of the socket, which will cause it to disconnect when pressure is put in that general area with the cover on, so I moved the pad, and reseated the module.

2. The SSD Cable that connects to the motherboard moves around when the chromebook is shifted or bumped, if this happens a little bit every day, eventually the cable will come loose. To fix this, un-clip the black clip from the socket a little bit, reseat the cable all the way up to the black line on the ribbon cable, then press the clip back on. Then put some tape over the clip and cable to hold them together.

This fixed 32 of 34 systems that were put in our repair depot.

It seems to me that a little more care could be put into the assembly. I hope acer reads this and corrects the problem."

Since your only other answer was from an ACER technician, Acer-Cory, you might want to "open er up!" and see if everthing is connected properly. It can't be any worse than what's going on now, and may solve your problem! Good Luck!

Re: refurbished purchase

wavecepter56 — Tue, 11 Feb 2014 18:37:08 GMT

I also purchased a refurbished Acer. My paperwork says to call 1-877-***-**** for telephone support and ***@****.com for e mail support. Hope this helps, my refurbished Acer did not come with a charger, and Groupon / Liquidity Services, Inc. did nothing for me. Good Luck. Also, see if you can register your refurbished Acer using the serial number, no promises but this may help.

[edited for privacy - please do not post unconfirmed phone numbers or email addresses]

Re: Chromebook from Groupon

wavecepter56 — Mon, 10 Feb 2014 23:46:09 GMT

I also purchased a Groupon Acer C710. My paperwork says to call 1-877-330-6820 for telephone support and warrantysupport@liquidation.com for e mail support. Hope this helps, my Acer C710 did not come with a charger, and Groupon / Liquidity Services, Inc. did nothing for me. Good Luck. Also, see if you can register your Acer C710 using the serial number, no promises but this may help.

"What's Your Favorite Chrome OS Peripheral?"

wavecepter56 — Thu, 06 Feb 2014 14:57:32 GMT

Over at Gizmodo: http://gizmodo.com/whats-your-favorite-chrome-os-peripheral-1514998981 , there is a discussion about this subject. I am posting this so fellow Acer Chromebook users can share their favorite peripheral device with both this group and Gizmodo.

Re: White Acer? external Speakers shown in Photographs with Chromebook

wavecepter56 — Fri, 10 Jan 2014 13:22:02 GMT

Sir, thank you for your reply, but really, REALLY, either you know what White Acer speakers these are, or you don't. Why not just dazzle me with your brillance of the Acer computer speaker line and tell me ALL the ones that come in White cases or just tell me you don't know. The picture with what I think are White Acer speakers is on a page concerning the Chromebook line. Sorry I can't be more specific, that why the question came to this forum. Thank you.

White Acer? external Speakers shown in Photographs with Chromebook

wavecepter56 — Sun, 05 Jan 2014 19:24:06 GMT

What are, and where can you purchase the white speakers shown in the Acer Chromebook pictures on the Acer website?

Re: ACER chromebook C710 questions

wavecepter56 — Sun, 05 Jan 2014 04:08:35 GMT

If it came from Groupon, its the battery, and you are having trouble conecting because your Chromebook came without a charger/ powerbrick. Download the manual when you register your Acer Chromebook, use the serial number to tell you the exact model you purchased.