Re: eMachines class action web site

redflash — Thu, 14 Nov 2013 15:37:04 GMT

Well Secondipty sent me the 3rd machine, also a gateway sx2370......no tape on the box, no literature, computer doesn't work. Third one........bad video card again, so I sent a stinging letter of anger and dissapointment. I talked to some one this morning, they just can't understand, it's all so confusing to them. They will have Vicki call me and provide a solution !!!!! Hey I'm retired, I can play this game longer than them. Acer/Gateway, your not making friends!!!!!

Re: eMachines class action web site

redflash — Fri, 08 Nov 2013 23:43:11 GMT

I ordered an Gateway SX2370 from this site( Secondipity), when it arrived we hooked it up, and buzz/click.....nothing. It seemed as thought the video card was damaged ( integral with the motherboard.) could NOT get the monitor to register anything. So I got return authorization from secondipity and shipped it out. They replaced it with another identical gateway sx2370. The box was in better shape, and like many of you there was NO owners literature/manual.

I plugged everything in..........exactly the same..monitor would blink with the resolution info, then turn off into sleep mode ( green light went out, amber light came on. Changing cables, kicking the left side, cussing, nothing worked. I called tech in town, and he said " video card's no good".....

I call secondipity and say hey kids this ones no good either. They responded with "what would you like to do?"

They told me I could go back to the e-machine site and relace with any units currently on the site, so I chose

the acer G1620 T#-600 unit. I wonder if this one is broken also, we'll find out next week.

I am starting to believe that this company has a warehouse full of defective and used units that came from "questionable" batches. And they just keep sending them out to you....you send it back and they ship it to me,

I send it back, and they send it to her.......just a round robin of junk until we give up, say "NEVER MIND"

and go to Best buy and just pay $350 and buy something that some one will stand behind.......

I'll let you know if the ACER works any better than the 2 gateways.

redflash Tracker

Re: eMachines class action web site

Re: eMachines class action web site