Re: Acer Aspire R7 Randomly Shuts Itself Off - A Power Shortage Issue?

Annoyed1 — Tue, 08 Oct 2013 19:06:56 GMT

THank you to Jarbob for starting this thread. Ever since I bought this computer I've had two problems.

1) Wifi connectivity sucks with some routers

2) The computer shuts off randomly when moved, even slightly.

For this thread I'll focus on the second issue. Every time I pick up my computer it turns off, every time I move it slightly or pick it up with one hand it turns off, sometimes it turns off when I just rotate the screen, and sometimes it turns off when I put an object down on the surface next to the touch pad on either side. I've noticed that when I plug the charger in, the issue is mostly mitigated - however not every time. Sometimes, the battery symbol shows that no battery is connected - this problem only occurs when the charger is plugged in.

Reading through this thread, I beleive that the connection between the battery and the computer is the reason for the random shut-offs. I've tried contacting Acer but they had no answer for me. Has anyone else gotten through? For me this problem is such a hinderence I can no longer work on important matters....I am very dissapointed in Acer for not putting any information out when it looks like this is a device-wide issue. Help?

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Re: Acer Aspire R7 Randomly Shuts Itself Off - A Power Shortage Issue?