A1-830 Wifi poor signal strength after Kitkat update

jim620 — Sun, 24 Aug 2014 15:24:16 GMT

I have the A1-830 and ran the Kitkat 4.4.2 update a couple of days ago. Now my wifi signal is very weak. I have to be right next to the router to receive any signal. Placing the tablet next to the router gives me 3 out of 4 bars. 3 feet away it drops to 2 bars and 5 feet away it's 1 bar. Going to the next room I can't get any signal. Using my phone I can get 4 bars in the next room. Before the update I was able to receive the Wifi signal fine. Any ideas? I have already factory reset the device and that didn't help. My build is Acer_AV0K0_A1_830_1.006.00_WW_GEN1 running 4.4.2 and kernel version 3.10.20. Thanks.

Re: A1-830 Wifi poor signal strength after Kitkat update

Acer-Ryan — Thu, 04 Sep 2014 16:49:32 GMT

jim620,

I am sorry to hear that you are experiencing a problem with your wifi signal strength. I took our A1-830 and tested it as you described below but could not duplicate the issue. I have the same version installed but nothing. After that I did a search online and found several devices going to Kitkat have been experiencing a similar issue. Below are some suggestions I found that helped resolve simliar problems:

Go to Settings -> Location -> Mode -> tap High accuracy.
Go to Settings -> Wi-Fi -> Advanced (found in the menu by tapping button in the top right) -> then uncheck Wi-Fi optimization.

I hope this helps. If the problem persists, please contact technical support in your area.

tópico Re: A1-830 Wifi poor signal strength after Kitkat update em Android Tablets

A1-830 Wifi poor signal strength after Kitkat update

Re: A1-830 Wifi poor signal strength after Kitkat update