Acer Aspre 5950G not seeing Wireless devices

Tink — Mon, 03 Nov 2014 01:27:36 GMT

Hi everyone,

I have an Acer Aspire 5950G laptop and 2 weeks ago I purchased a new Asus DSL-ac68U modem router. After

spending an hour on the phone with Asus getting the wretched thing set up, we are finally up and running. Last

week I was asked to reboot the modem and ever since then the laptop has not been able to see any wireless

devices, or if it does, they aren't the right things.

For example it may display a NAS drive but it's actually showing a playlist on the main pc, it sees a pvr but the

files can't be accessed.

If I try and input the IP of the NAS it claims the user can't be authenticated, however sharing is turned on on the

NAS.

I can connect to the internet wirelessly and browse to pages on the laptop with no problem but it just refuses to see

the recognise the correct thing as the NAS drive and permit access to the files on the PVR.

The laptop is running Windows 7 and I apologise but I am not particularly technical so please forgive me if I have

missed something really obvious as a fix to the problem.

Thank you in advance,

Tink

Re: Acer Aspre 5950G not seeing Wireless devices

philetus — Mon, 03 Nov 2014 03:06:20 GMT

Try this, shut down the laptop and unplug the modem, and router.Wait a minute and plug modem router back in. Turn on laptop.

Tink — Mon, 03 Nov 2014 05:14:05 GMT

Hi there,

I have tried that but it didn't work. But thank you for the response.