tópico Re: Aspire E5-571 Wifi cutting out em Notebooks & Netbooks

Aspire E5-571 Wifi cutting out

warlock257 — Thu, 18 Sep 2014 03:14:08 GMT

Just bought an Aspire E5-571, but the wifi keeps cutting out, like 4-5 times a night. It's definitely the computer, as nothing else on the network is losing connection. Toggling the wifi off and on again fixes it temperarily.

I tried re installing the drivers for the wifi adapter, but it didn't help.

Do I just have a bad wifi adapter?

Any ideas?

Thanks

Re: Aspire E5-571 Wifi cutting out

Sharanji — Thu, 18 Sep 2014 04:28:49 GMT

Hi..

Is your computer shipped with windows 7 or 8.1?

Please check the WiFi driver version in device manager?

Also, check the driver version listed in system informaion.

Re: Aspire E5-571 Wifi cutting out

warlock257 — Thu, 18 Sep 2014 12:42:05 GMT

Thanks for the reply.

It's windows 8.1

I downloaded the wifi driver from Acer's site. It was the same version as was already installed though.

Re: Aspire E5-571 Wifi cutting out

warlock257 — Fri, 19 Sep 2014 03:59:45 GMT

I went and bought another Acer laptop with similar specs, just with an AMD cpu this this.

HAVING THE SAME PROBLEM.

it has the same wireless adapter, the qualcomm atheros ar956x

Re: Aspire E5-571 Wifi cutting out

Sharanji — Fri, 19 Sep 2014 23:26:44 GMT

hi..

You may update the BIOS to version V1.09 BIOS Update V 1.09

Re: Aspire E5-571 Wifi cutting out

warlock257 — Sat, 20 Sep 2014 00:06:42 GMT

Thanks again for the response

My model is now e5-521. I exchanged the laptop at the store.

Chatting with an Acer rep, my bios is up to date for that model.

We completly removed McAfee from the laptop. We'll see if that helps.