tópico Re: Reloading Aspire 5749 from media em Notebooks & Netbooks

Reloading Aspire 5749 from media

Steve2 — Wed, 10 Sep 2014 00:33:46 GMT

I tried the erecovery and it got part way through and it stoped and said I needed to get the media disks which I did. When they arrived I switched to booting from the CD and it went as far as asking for the first of 3 disks then it stopped no message just stopped. Stated it again but when I get back inot the select restore type it only gives me the option to select Exit.....anyone have any hints as to what I should try next?

Thanks Steve

Re: Reloading Aspire 5749 from media

JackE — Sat, 13 Sep 2014 21:53:54 GMT

Try to boot from the first DVD recovery disk again. At the point where it stops, press and hold the Alt+Home or Alt+Fn+Home key combination to try to minimize the installation screen. There may be a hidden screen waiting for a response from you. If no hidden screen appears, try ejecting the first disk at the place where it stops, then insert the 2nd disk to see what happens. Report back with results. Thanks

Jack E/NJ

Re: Reloading Aspire 5749 from media

Steve2 — Sun, 14 Sep 2014 20:29:18 GMT

No luck the only thing running in the background is the Administer: X:\RyTools\NAPP8.exe window

Re: Reloading Aspire 5749 from media

JackE — Sun, 14 Sep 2014 21:53:32 GMT

Do you get any messages when you try to eject the first disk at its stopping point and insert the 2nd? Is this Win7 home premium? Are you trying to recover any data?

Jack E/NJ

Re: Reloading Aspire 5749 from media

Steve2 — Sun, 14 Sep 2014 23:17:47 GMT

No messages. It goes as far as the as the recover screen and only gives me the Exit option

Re: Reloading Aspire 5749 from media

JackE — Sun, 14 Sep 2014 23:29:30 GMT

OK. Is this Win7 home premium? And do you have data on the hard disk that you're trying to recover?

Jack E/NJ

Re: Reloading Aspire 5749 from media

Steve2 — Sun, 14 Sep 2014 23:32:09 GMT

Yes windows 7 premium and there is nothing on the HD I want.

Re: Reloading Aspire 5749 from media

JackE — Mon, 15 Sep 2014 00:16:58 GMT

Does the first erecovery disk give you the option of re-partitioning and re-formatting the HD? If so, do it.

Jack E/NJ

Re: Reloading Aspire 5749 from media

Steve2 — Mon, 15 Sep 2014 04:04:13 GMT

It does not give any any options just the Exit one just like the erecovery mode

Re: Reloading Aspire 5749 from media

JackE — Mon, 15 Sep 2014 13:53:04 GMT

OK, back to the beginning. Why did you try to do an erecovery in the first place?

Jack E/NJ

Re: Reloading Aspire 5749 from media

Steve2 — Mon, 15 Sep 2014 22:54:51 GMT

Ok Jack I bought this for my daughter to use in college reports research stuff just something to help her out. Anyway it appears it was taking some type of update and got shutdown. When she tried to restart it she got an error screen that asked if you wanted to start it up in safe moe , normal, etc., but it would not do anything beyond that. She brought it to me and I tried the erecovery and I selected factory delete any data and it started to go and after 30 minutes I got an error screen that said it needed the disks which I didn't have so I ordered them from ACER as it also had the HD replaced through warranty. Anyway got the disks and when I try to boot from the CD it only gives me the EXIT option non of the # above it and thats leaving it for hours.....wits end but now its getting personal as I have a quest to get this thing working.....thanks Steve

Re: Reloading Aspire 5749 from media

JackE — Tue, 16 Sep 2014 02:18:27 GMT

>>>I tried the erecovery and I selected factory delete any data and it started to go and after 30 minutes I got an error screen that said it needed the disks which I didn't have so I ordered them from ACER as it also had the HD replaced through warranty.>>>

Steve---Did you try to boot from the HD and do the Alt+F10 erecovery again since you got the disks? Sounds like the recovery partition on the replacement HD might not be complete so it's asking for the disks. Jack E/NJ

Re: Reloading Aspire 5749 from media

Steve2 — Tue, 16 Sep 2014 02:50:04 GMT

I should have said I bought it in 2011 and had the HD replaced in the 1 year warranty period. Yes I have tried to do the erecovery from the HD with no success.

Is there a way of wiping the HD and start from scratch? Are the recovery disks that I got from ACER enough to load windows 7 back on?

Re: Reloading Aspire 5749 from media

JackE — Tue, 16 Sep 2014 14:13:43 GMT

Sorry. You may have another HD problem as I suspect the Acer erecovery DVD may be having a hard time reading it and simply stops. Accordingly, I suggest you try to take a look at the HD using a stand-alone partition editor such as the GPartEd freeware http://gparted.sourceforge.net/livecd.php .

This freeware is used to make a bootable USB stick a the partition editor program. If GPartEd also has a problem reading the HD, then you know you're gonna have to replace it again. HDs are fairly inexpensive these days from Amazon and probably with a much higher capacity than you've got in there now.

Jack E/NJ

Re: Reloading Aspire 5749 from media

Steve2 — Tue, 16 Sep 2014 21:09:03 GMT

Will I be able to load windows 7 back onto the new HD with the erecovery disks?

Re: Reloading Aspire 5749 from media

Steve2 — Tue, 16 Sep 2014 21:32:08 GMT

Is there a specific model HD I should be ordering?

Re: Reloading Aspire 5749 from media

JackE — Wed, 17 Sep 2014 14:11:45 GMT

Erecovery should reload the Acer version of Win7 on a new HD. Before recommending a new HD, please check to see what you have in there now by booting the laptop into the bios menu by tapping the F2 key at the Acer logo splash screen. It should list the HD mfr and model on the first screen of the bios menu.

Jack E/NJ

Re: Reloading Aspire 5749 from media

Steve2 — Wed, 17 Sep 2014 16:44:58 GMT

Thanks Jack I will check that.

Thanks for your help Jack I just installed my new HD and...

Steve2 — Thu, 25 Sep 2014 21:24:46 GMT

Thanks for your help Jack I just installed my new HD and am reloading Windows. I just let it default on the Windows partition size but should I have specified a ceratin size?

>>> I just let it default on the Windows partition size >...

JackE — Fri, 26 Sep 2014 02:11:05 GMT

>>> I just let it default on the Windows partition size >>>

Hi again Steve:

Good show! Default sounds right to me! Did you try the Gnome partition editor or did you just bite the bullet? Which HD did you get?

Jack E/NJ