http://community.acer.com/t5/Notebooks-Netbooks/Forgotten-password/m-p/288408#M45728 <DIV class="lia-message-template-content-zone"> <P>not sure if I'm in the right area or not...My niece has an Aspire One, I brought it for her Xmas 2012...she put a password on it and she doesn't remember it! I've upgraded her to the Aspire V5 and wanted to give this one to my 5 year old grandson...when I start the system up I get "Harddisk Security SATA Port 0 WDC WD3200 B PVT-22JJ5Lock"...this is what I've tried so far...I've taken the battery pack off and attached the charger, when the system is booting up I start tapping the "F2" key what comes up is "put in your password" SHE DOESN'T REMEMBER the password! and why she would create a password for BIOS I have no idea (but she was 11 when I gave it to her)...I want to reset back to factory settings but I can't get passed either of these screens...I've also tried Alt F10, Ctrl Alt &amp; F10. Went on Google and one suggestion was to remove the cmos battery for an hour and than put it back in (didn't ty this though) ANY suggestions would be appreciated...</P> <P>&nbsp;</P> <P><SPAN style="color: #83b81a;">[subject line edited to reflect new topic]</SPAN></P> </DIV> Sun, 07 Sep 2014 21:42:26 GMT manisnana 2014-09-07T21:42:26Z http://community.acer.com/t5/Notebooks-Netbooks/Forgotten-password/m-p/288408#M45728 <DIV class="lia-message-template-content-zone"> <P>not sure if I'm in the right area or not...My niece has an Aspire One, I brought it for her Xmas 2012...she put a password on it and she doesn't remember it! I've upgraded her to the Aspire V5 and wanted to give this one to my 5 year old grandson...when I start the system up I get "Harddisk Security SATA Port 0 WDC WD3200 B PVT-22JJ5Lock"...this is what I've tried so far...I've taken the battery pack off and attached the charger, when the system is booting up I start tapping the "F2" key what comes up is "put in your password" SHE DOESN'T REMEMBER the password! and why she would create a password for BIOS I have no idea (but she was 11 when I gave it to her)...I want to reset back to factory settings but I can't get passed either of these screens...I've also tried Alt F10, Ctrl Alt &amp; F10. Went on Google and one suggestion was to remove the cmos battery for an hour and than put it back in (didn't ty this though) ANY suggestions would be appreciated...</P> <P>&nbsp;</P> <P><SPAN style="color: #83b81a;">[subject line edited to reflect new topic]</SPAN></P> </DIV> Sun, 07 Sep 2014 21:42:26 GMT http://community.acer.com/t5/Notebooks-Netbooks/Forgotten-password/m-p/288408#M45728 manisnana 2014-09-07T21:42:26Z http://community.acer.com/t5/Notebooks-Netbooks/Forgotten-password/m-p/288436#M45729 <P>you have 2 methods to try but can't be discussed on this community board, since passwords are security things.</P><P>&nbsp;</P><P>Check your PM.</P> Sun, 07 Sep 2014 21:49:48 GMT http://community.acer.com/t5/Notebooks-Netbooks/Forgotten-password/m-p/288436#M45729 IronFly 2014-09-07T21:49:48Z