I HAVE AN ASPIRE V5. I HAVE TO RESTART TWICE IN ORDER FOR AUDIO TO WORK & SOMETIMES IT STILL WON'T.

martha355 — Fri, 01 Aug 2014 15:03:48 GMT

I just purchased this Acer Aspire V5 & I do like it. I have never had an Acer & I was very leary about getting one. So far, it has been fine. After a couple weeks of navigating Windows 8 (yikes), I noticed that the audio didn't work when I tried to use it on youtube or facebook. After trying for 2 days to get it to work, my daughter & husband also tried. I took it back to where I purchased it & the tech turned it on & viola it worked. I was like what the heck did you do, I have been trying for 2 days. He said well, you had the volumn all the way down. I messed with the volumn & it may have been down but, I really don't think he did anything diffferent than I did. I have spent some time on live chat & they had me do an uninstall of KB2962407. Does anyone have any suggestions on how I can fix this? It would be so much appreciated.

Re: I HAVE AN ASPIRE V5. I HAVE TO RESTART TWICE IN ORDER FOR AUDIO TO WORK & SOMETIMES IT STIL

martha355 — Sat, 02 Aug 2014 14:47:53 GMT

Just wanted to update the Acer Support Community. I think my problem of no sound has been resolved. Thanks

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I HAVE AN ASPIRE V5. I HAVE TO RESTART TWICE IN ORDER FOR AUDIO TO WORK & SOMETIMES IT STILL WON'T.

Re: I HAVE AN ASPIRE V5. I HAVE TO RESTART TWICE IN ORDER FOR AUDIO TO WORK & SOMETIMES IT STIL